General terms and conditions of sale

Flexible Rates

Deposit*: 50% of the total amount of the stay is to be paid at the time of booking.

Balance* : 50% remaining to be paid 13 days before arrival date

Cancellation*: free of charge up to 14 days before arrival, the deposit received will be refunded.

Cancellation after 14 days prior to arrival or no-show: any amount received will be retained by the hotel.

Change of stay : Possible until 14 days before the arrival date, we will send you a new proposal with our new rates. From 13 days before the arrival, the reservation becomes non-cancellable-non-modifiable and we will not be able to modify the reserved stay, any modification will involve expenses up to 100% of the modified nights.

*Please note that reservations of 5 rooms or more are subject to different conditions.

Pre-paid rates

Deposit*: 100% of the total amount of the stay is to be paid at the time of booking. Any amount received will be kept

Cancellation*: The total amount of the prepayment will be retained for any cancellation.

Modification of stay: In case of modification of the date of arrival and/or departure, the amount of the initial stay will be invoiced in full, by way of compensation, without any other form.

*Please note that reservations of 5 rooms or more are subject to different conditions.